Multi Select Option Sets were introduced in version 9.0 ofMicrosoft Dynamics 365 CRM. D365CE Multi Select Option Sets are a great new capability. The way to apply business rule functions to a Multi Select field is to use JavaScript.
Multiselect Option Sets are also limited in the case of Workflows. We can not select these fields in a condition nor modified in an update record step. The field will not even appear on the update record form. However, the fieldcan still be selected as a trigger for the workflow.
Let us see how to sort a lookup field in a custom order in Dynamics 365.
Sorting makes it easy for us to get a quick overview of the data. For example, if we have many customers, we could sort them by Customer No., Currency Code, or Country Region Code to get the overview we need.
Consider a scenario, on a Work Order we have Incident Type and the values in the lookup sort based on the primary field. We must sort the Incident Type records based on the priority.
