HOW TO SEND EMAIL TO SECONDARY EMAIL ADDRESS USING PLUGINS IN DYNAMICS 365?
By default, CRM will send E-mail to “Primary Email Address” for Accounts, Contacts and Leads. Sometimes we may need to send the E-mail to “Secondary Email Address” (or) “Third Email Address”.
Let us see how we will achieve this with some customizations and Plug-in. To achieve the above requirement, we need to follow below mentioned steps: