AUTOMATIC CASE CREATION THROUGH EMAIL IN DYNAMICS 365

In Dynamics 365, you can automatically create records such as cases and leads from incoming emails.
Approach to achieve this requirement:
1. Create a Queue
2. Mailbox Configuration
3. Automatic Record Creation and Update Rules

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HOW TO INSERT DYNAMIC VALUES FROM CUSTOM ENTITIES IN AN EMAIL TEMPLATE IN MICROSOFT DYNAMICS 365?

As a Microsoft Dynamics 365 consultant we often need to work with Email templates. Email templates save time while creating multiple Email messages. In Dynamics 365, specifying dynamic values from out-of-the-box entities is fairly straight forward but to add dynamic values from custom entities requires tweaking. Dynamics 365 does not provide an out of box option to populate the field values from a custom entity in Email templates.

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HOW TO IMPORT DATA IN MICROSOFT DYNAMICS 365?

One of the great features of Dynamics 365 is the ability to import records into the system. Import in Dynamics 365 Customer Engagement can be used for creating new records, as well as updating existing records. Below are the steps to import data in dynamics 365:
Step 1: Get your import file ready

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HOW TO FIX FATAL ERROR DURING INSTALLATION OF REPORT AUTHORING EXTENSIONS?

Most of the time we face fatal error during the installation of Report Authoring Extension because of that we are not able to complete the setup. We get this error if we try installing multiple times report authoring extension setup files on the same machine or installed wrong version in the first installation.

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