Artificial Intelligence

Resolve business challenges using intelligent apps.

Transform the way your organization works and clear a path towards digital transformation with artificial intelligence (AI). The Dynamics 365 AI will be able to deliver intelligent, concise data to better guide business decisions. Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience. Easily adjust AI functionality for greater agility and faster adaptation to your market and customers. Microsoft has developed AI add-ons for the Dynamics 365 suite that turn your data into insights and actions, helping give you a unified view of your customers, products & people to uncover new opportunities and take your business that next step into the future.

Dynamics 365 for AI Features

  • Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience.
  • Gain a deeper understanding of your customers and organisation by unifying relationships, processes, and data across apps.
  • Make each touchpoint more relevant and responsive with proactive, data-driven insights into customer needs and behaviours.
  • Easily adjust AI functionality for greater agility and faster adaptation to your market and customers.

Dynamics 365 AI Offerings

Dynamics 365 Sales Insights

Increase sales and improve decision making with AI-powered insights fueled by customer data.

Dynamics 365 Customer Service Insights

Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.

Dynamics 365 Fraud Protection

Help protect your e-commerce business—and your customers—against fraud and improve your shopping experiences.

Dynamics 365 Customer Insights

Gain a 360-degree view of customers and discover insights that drive personalised customer experiences.

Dynamics 365 Virtual Agent for Customer Service

Resolve customer issues quickly with intelligent, adaptable virtual agents.

Dynamics 365 Finance Insights

Effectively manage cash flows using customer payment recommendations, intelligent budget proposals, and forecasting.

Ready to help your business grow, evolve and transform with Dynamics 365?