Identifying the right CRM for your business operations is an important step in achieving your long-term strategic goals.
Microsoft Dynamics 365 is available as a cloud service, which will enable you to scale and modify your solution as your organisation adapts to its business environment.  With D365, you do not need to be concerned by your CRM infrastructure – Microsoft does the heavy lifting for you through their world class Azure solution. 

Microsoft Dynamics 365 delivers organisations with the tools they need to succeed in their industry. Providing robust security, performance and functionality – it provides a 360 view of your processes and insights across your organisation.

1. Manage Relationships:
   Dynamic 365 does not get in the way of your business, it adapts to it. Manage your relationships through all your connected applications in one location.
2. Secure Data:
   Microsoft priorities customer data and maintains security from within the Clouds UK data-centers. Dynamics is GDPR compliant and therefore meets the EU’s privacy criteria.
3. Flexible Pricing:
   With Dynamics 365, you only pay for what you need. Paying per user, per month means you get exactly what you ask for. Each application can be purchased individually, so you aren’t paying for utilities you don’t need.
4. Centralise Data:
   Real-time reporting of your KPI’s with Power BI. Understand the strengths and weaknesses of your business processes and sales performance with data visualisations. Provide your organisation with informed, data-driven decision-making tools.
5. Accessibility:
   Develop your business anywhere. Apps that synchronize with D365 are available for iOS, Windows and Android, enabling you to be productive and develop business relationships on the go.
6. Business Insights:
   Real-time reporting of your KPI’s with Power BI. Understand the strengths and weaknesses of your business processes and sales performance with data visualisations. Provide your organisation with informed, data-driven decision-making tools.
7. Regular Updates:
   Microsoft are investing huge amounts of resources into Research and Development for Dynamics. This has resulted in regular updates that provide more features to help your organisation stay ahead of the game.
8. Deep Integration:
   When decision to purchase a CRM, consider that Microsoft easily integrates with their other platforms which brings increased productivity. Dynamics will leverage applications such as Outlook, Excel and Word. These synchronization capabilities brings unmatched benefits.
9. Automate your Processes:
   You can stop performing repetitive manual tasks. Using workflows, you can create processes that reflect business rules to reach desired results. For example, you can qualify your leads using a set criteria, trigger automatic email alerts or automatically route sales leads to individual members.
10. Excellent User Interface:
    Microsoft have invested considerable resources in producing products that uphold similar user interface principles. This means that Windows users will naturally feel at home when using Dynamics and you can spend less time and money on-boarding your employee’s.