ESCALATIONS OF SLA IN DYNAMICS 365

Introduction:

To send Automated Email Triggers to the users who are higher in the hierarchy, when the cases are not acknowledged or resolved within the SLA time frame.

In this blog, we will create a SLA KPI Instance Quick Create Form and add it to the case form and create escalation.

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HOW TO FORMAT PHONE NUMBER IN DYNAMICS 365 USING JAVASCRIPT?

Scenario 1: User provides data into a phone number field and provides some special characters according to their format, which becomes a cumbersome task to clean them.

Scenario 2: User provides data into a phone number field and provides more than 10 characters.

Scenario 3: User provides data into a phone number field and the format provided is different by each user, which becomes a cumbersome task to clean them.

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HOW DYNAMICS 365 FOR BUSINESS BENEFITS YOU ?

Looking to streamline your business processes effectively, for optimizing the KPIs and improving results? Then Dynamics 365 is the best tool available in the market. Its rich features and highly professional framework are easy to interpret and utilize. In a competitive market, you will be at an advantageous position to stay ahead than others, fine-tuning strategies with complete support from Dynamics 365Do you want to know the specific benefits in details? Continue reading to get an in-depth overview.

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DYNAMICS 365 – WHY ADYATANTECH ?

Why People Prefer AdyatanTech For Dynamics 365 Implementations?

Do you own a tech start-up and want to gain recognition in quick time? Are you the owner of a large e-commerce platform, with global operations? Whether you are a small business owner or the director of a multinational firm, you need customized and scalable Dynamics 365 Implementations solutions. This is to ensure a sustainable stream of revenues. Therefore, it is rational to consult a top-rated service provider that would manage all types of technical aspects without any kind of hassles. In order to further your business growth, it is essential to integrate solutions built in Dynamics 365.

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