Project Service Automation

Deliver profitable projects on time and within budget while increasing employee productivity

Project Service Automation (PSA) for Microsoft Dynamics is an end-to-end service that provides a single system of engagement for project sales, resourcing, delivery and billing teams. The application helps organizations efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables you to manage projects with confidence. You can plan and deliver successful projects using a predictable and customer-centric service delivery model. You can optimize your resources by anticipating resource demand and ensuring the right resources are on the right projects, keeping utilization high. Prioritizing project-based sales opportunities with built-in intelligence to plan for successful outcomes can help in forecasting project profitability. In addition, to help you monitor and control costs for your project-based work, individual consultants can easily enter and track project time and expenses either on mobile or using a web browser. Dynamic 360 Project Service Automation, thus, empowers you to deliver profitable projects on time and within budget while increasing employee productivity.

End-to-End Project Service Automation

Manage projects with confidence

Plan and deliver successful projects using a predictable and customer-centric service delivery model.

Optimise your resources

Anticipate resource demand and ensure the right resources are on the right projects, keeping utilisation high.

Forecast project profitability

Prioritise project-based sales opportunities with built-in intelligence to plan for successful outcomes.

Increase productivity

Empower your service professionals to deliver their best work through intuitive and collaborative tools.

Innovate with a modern and adaptable platform

Drive innovation with an application that's easy to tailor, extend, and connect to other apps and services you already use.

Transform your customer interactions

Guide your teams to the right business outcomes with deep insights provided by artificial intelligence.

Ready to help your business grow, evolve and transform with Dynamics 365?